Revenue, revenue, revenue!  Every business wants to drive revenue, and sometimes they miss the easiest aspect of driving revenue: Customer satisfaction and retention.

The world is getting back to normal, and we all know what that means...slow summer sales. If you sell firearms, you have more than likely seen a dramatic spike in your retail business over the last year.

As we head into the summer months and hopefully placing the COVID crisis behind us, we are still dealing with a wealth of adversity in our industry and in business in general.

It’s summertime, and you’re ready to have some fun and sell some stuff! Let’s take a look at how to make a summer event worthwhile for everyone.

Data Age Business systems, Developer of PawnMaster, as a result of unprecedented growth has announced the introduction of a bold new logo and completely revamped visual identity for its evolving brand.

I’m as tired as you are of hearing that business has changed and the suggestion that you need high-tech to survive.

So it’s Summer, and sales are slow. In order to execute at a high level in today’s pawn world, brokers should always be focused on retail and the benefits that it can provide.

Aged inventory can be the death of your retail. No customer wants to see the same items every time that they come into your store.

When asked to write a blog about what I would tell my younger self if I could go back in time, I first thought of the sports almanac from Back to the Future. Of course, there is also stock info and crypto currency. But I digress as I am sure that is not the intention...

Data Age/PawnMaster is often referred to as the 5 star company for several reasons: easy-to-use software solutions, on-premises technical support, 30+ years in the tech industry, and the list goes on. However, perhaps the main reason for our nearly 1,000 Google and...

As I embark on my tenth year here at Data Age /PawnMaster, I always field the question about how you handle trash-talking competitors.

Loan balance seems to be the main topic of conversation as of late….or lack of it. These “covid times” have created a climate of excess vs. need with the typical pawn customer.

When asked to write about excellence in customer service, I’ll admit, I was hesitant.  There are SO many blogs, tips, tricks & lists out there, it can make one’s head spin.

Many stores have been forced to develop new and inventive ways to achieve revenues during this pandemic. E-commerce has been the platform of choice, and frankly, allowed many brokers to continue to generate revenue while keeping store hours to a minimum. But was it...

Data Age Business Systems, developer of the industry’s leading pawn management software PawnMaster, is excited to announce the launch of their latest community resource center for pawnbrokers, PawnMasterNation.com.

In most situations, when you continuously do something for a long period of time, it can lose it's luster. In order to keep others, in this case your customers, engaged with your business, you should change things up every so often. Let’s use text messaging for...

What is this text messaging stuff anyway? Yeah, everyone knows what texting is, and and we all use it every day, but have you ever thought about including your customers in your “friends list”?

Income tax refunds, and yet another stimulus check. Are your loan balances down?