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In the Pawn Shop: General VS. Specialty Stores

In the Pawn Shop: General VS. Specialty Stores

I’ve been asked many times, “Why do you carry all this stuff in your store”? I know they’re referring to what many would call “junk”—collectibles, clothing, kids’ toys, etc. I always answer the same way, “Because it makes me money and brings in a larger...

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Data Age eCommerce Clients Surpass $45 Million In Online Sales

Data Age eCommerce Clients Surpass $45 Million In Online Sales

Data Age Business Systems, developer of the industry’s leading pawn management software PawnMaster, is excited to announce yet another e-commerce milestone. Through the integrated e-commerce tool e4o, PawnMaster users have achieved over 45 million dollars in revenue...

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4 Signs Your Customer Service Strategy is Failing

4 Signs Your Customer Service Strategy is Failing

How do you treat people who want to support your business? Do you put them on hold? Do you wait to respond to their messages until it’s convenient for you? Do you ignore their feedback on your business? If you have trouble answering any of these customer service...

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Pawnbrokers 20/20 : If you fail to plan, you plan to fail

Pawnbrokers 20/20 : If you fail to plan, you plan to fail

I once had a boss who used to say “If you fail to plan, you plan to fail.” I never forgot that and I am perplexed at the number of operators that don’t prepare a yearly budget, nor do they plan anything for the many holidays and sales events that occur each year. In...

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The Value of Customer Relations

The Value of Customer Relations

Relationships are built from the heart. You have to want to help others and make the world a better place. Try building a relationship solely on financial gain and it will most certainly backfire. This is where a lot of business owners fail. Real recognizes real....

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Secrets of Increasing Traffic Revealed

Secrets of Increasing Traffic Revealed

Your company’s website is essentially the face of your brand that is there to make a great first impression. Even more, your website should provide information, answer questions, and close sales. But, none of that can be achieved when you aren’t attracting traffic to...

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Guest Blog: Who’s watching your POS?

Guest Blog: Who’s watching your POS?

In 1626 a Dutchman named Peter Minuit bought Manhattan from the Lenape Indians for twenty-four dollars’ worth of glass beads. This single transaction has been labeled throughout history, “the greatest swindle of all time.” While a disastrous transaction of this...

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No One Can Counterfeit an Elephant

No One Can Counterfeit an Elephant

Destiny Soria’s got it right when it comes to fake watches. Her quote epitomizes the exact opposite of what the counterfeit or so-called by some “replica” watch market is doing today. The World Wide “FAKE” watch market generates $1 billion in revenues. Some 40 million...

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Bill Booth Named Vice President of Product Development

Bill Booth Named Vice President of Product Development

Data Age Business Systems, developer of PawnMaster pawn management software, names Bill Booth Vice President of Product Development. Data Age Business Systems, developer of PawnMaster pawn management software, continues to lead the way as the pre-eminent supplier of...

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Guest blog: Tips on Testing Jewelry Scrap Part 1

Guest blog: Tips on Testing Jewelry Scrap Part 1

There is a continuing evolution and sophistication regarding the types of jewelry alloys you will encounter in your scrap buying. With higher metal prices, even legitimate manufacturers are trying to find ways to reduce their wholesale price of newly finished jewelry....

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Dave Larson named Director of Client Development for Data Age

Dave Larson named Director of Client Development for Data Age

Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software, is pleased to announce the onboarding of Dave Larson as Director of Client Development. Dave’s background in the collateral loan industry spans out more than 20 years....

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Refiners vs. Smelters: The Benefits of Using an ACTUAL Refiner

Refiners vs. Smelters: The Benefits of Using an ACTUAL Refiner

Do you know the difference between a Refiner and a Smelter or Buyer? If you don’t, you’re not alone. Many companies sell their gold to smelters or other middleman companies that call themselves refiners but are not ACTUAL refiners. “So what’s the difference?” A...

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15 Scarcity Marketing Tactics That Will Boost Your Sales

15 Scarcity Marketing Tactics That Will Boost Your Sales

What is scarcity marketing? Basically, it’s the tactic of increasing demand for a particular product or service based on the idea that the item is rare or difficult to obtain. Why does this work? Customers tend to place a higher value on items that feel more exclusive...

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Raydeaun Grice

5 Stars

Was helped by John today he’s amazing! Excellent customer service! I told him my issue he knew exactly how to fix it and he made sure that I didn’t have any other issues definitely knew what he was doing great work John thanks!

Becky Thomas

5 Stars

Robin Murray ALWAYS gives OUTSTANDING customer service!!! She greets me as if she has been my best friend forever and makes me feel so comfortable when I am not even sure what I’m trying to ask. =) Extremely pleasant!! Wish we could clone her and have several of her in my business as well!! I love doing business with Robin!

Mike Camel

5 Stars

Just had the most pleasant tech support experience I’ve ever had with any company. Knowledgeable and professional. He didn’t treat me like I was bothering him. It was refreshing.

Jeff Kimball

5 Stars

First class support! These people are top notch IT pros. They are not satisfied until we (the client) are satisfied. Thanks for working your MAGIC.

Rick Hill

5 Stars

Very knowledgeable and friendly. Great customer service!