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For the past three weeks, I have been interning at Data Age and wanted to share what my experience has been like. My role has been quite unique in the office in that I have been shadowing different departments every week within Data Age during the morning, then having...
Success doesn't come easy for anyone, and especially not for a pawnbroker. There are several challenges pawnbrokers face on the road to success. The most valuable lesson to learn is building strong habits. Here are seven habits of highly successful pawnbrokers.
Revenue, revenue, revenue! Every business wants to drive revenue, and sometimes they miss the easiest aspect of driving revenue: Customer satisfaction and retention.
The world is getting back to normal, and we all know what that means...slow summer sales. If you sell firearms, you have more than likely seen a dramatic spike in your retail business over the last year.
As we head into the summer months and hopefully placing the COVID crisis behind us, we are still dealing with a wealth of adversity in our industry and in business in general.
It’s summertime, and you’re ready to have some fun and sell some stuff! Let’s take a look at how to make a summer event worthwhile for everyone.
Data Age Business systems, Developer of PawnMaster, as a result of unprecedented growth has announced the introduction of a bold new logo and completely revamped visual identity for its evolving brand.
I’m as tired as you are of hearing that business has changed and the suggestion that you need high-tech to survive.
So it’s Summer, and sales are slow. In order to execute at a high level in today’s pawn world, brokers should always be focused on retail and the benefits that it can provide.
Aged inventory can be the death of your retail. No customer wants to see the same items every time that they come into your store.
When asked to write a blog about what I would tell my younger self if I could go back in time, I first thought of the sports almanac from Back to the Future. Of course, there is also stock info and crypto currency. But I digress as I am sure that is not the intention...
Data Age/PawnMaster is often referred to as the 5 star company for several reasons: easy-to-use software solutions, on-premises technical support, 30+ years in the tech industry, and the list goes on. However, perhaps the main reason for our nearly 1,000 Google and...
As I embark on my tenth year here at Data Age /PawnMaster, I always field the question about how you handle trash-talking competitors.
Loan balance seems to be the main topic of conversation as of late….or lack of it. These “covid times” have created a climate of excess vs. need with the typical pawn customer.
When asked to write about excellence in customer service, I’ll admit, I was hesitant. There are SO many blogs, tips, tricks & lists out there, it can make one’s head spin.
Many stores have been forced to develop new and inventive ways to achieve revenues during this pandemic. E-commerce has been the platform of choice, and frankly, allowed many brokers to continue to generate revenue while keeping store hours to a minimum. But was it...
Data Age Business Systems, developer of the industry’s leading pawn management software PawnMaster, is excited to announce the launch of their latest community resource center for pawnbrokers, PawnMasterNation.com.
In most situations, when you continuously do something for a long period of time, it can lose it's luster. In order to keep others, in this case your customers, engaged with your business, you should change things up every so often. Let’s use text messaging for...
Was helped by John today he’s amazing! Excellent customer service! I told him my issue he knew exactly how to fix it and he made sure that I didn’t have any other issues definitely knew what he was doing great work John thanks!
Robin Murray ALWAYS gives OUTSTANDING customer service!!! She greets me as if she has been my best friend forever and makes me feel so comfortable when I am not even sure what I’m trying to ask. =) Extremely pleasant!! Wish we could clone her and have several of her in my business as well!! I love doing business with Robin!
Looking for industry news, information, and events? Check out the links below for some of the most prominent resource providers in the Pawn world.
California Pawnbrokers Association
Dixie Educational Conference & Trade Show
Georgia Pawnbrokers Association
Are you interested in PawnMaster software for your shop?
PawnMaster Nation is open to all pawnbrokers, whether PawnMaster customers or not. If you’re curious about what makes PawnMaster the most trusted pawn shop software in the industry, we would be happy to show you! If you have some questions or just want to talk, please call us at 888.949.7296, but if you really want to see the software that more than 3,000 pawnbrokers like you use every day to optimize their revenue, click the link below and request a free demo.