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When asked to write a blog about what I would tell my younger self if I could go back in time, I first thought of the sports almanac from Back to the Future. Of course, there is also stock info and crypto currency. But I digress as I am sure that is not the intention...
Data Age/PawnMaster is often referred to as the 5 star company for several reasons: easy-to-use software solutions, on-premises technical support, 30+ years in the tech industry, and the list goes on. However, perhaps the main reason for our nearly 1,000 Google and...
As I embark on my tenth year here at Data Age /PawnMaster, I always field the question about how you handle trash-talking competitors.
Loan balance seems to be the main topic of conversation as of late….or lack of it. These “covid times” have created a climate of excess vs. need with the typical pawn customer.
When asked to write about excellence in customer service, I’ll admit, I was hesitant. There are SO many blogs, tips, tricks & lists out there, it can make one’s head spin.
Many stores have been forced to develop new and inventive ways to achieve revenues during this pandemic. E-commerce has been the platform of choice, and frankly, allowed many brokers to continue to generate revenue while keeping store hours to a minimum. But was it...
Data Age Business Systems, developer of the industry’s leading pawn management software PawnMaster, is excited to announce the launch of their latest community resource center for pawnbrokers, PawnMasterNation.com.
In most situations, when you continuously do something for a long period of time, it can lose it's luster. In order to keep others, in this case your customers, engaged with your business, you should change things up every so often. Let’s use text messaging for...
What is this text messaging stuff anyway? Yeah, everyone knows what texting is, and and we all use it every day, but have you ever thought about including your customers in your “friends list”?
Income tax refunds, and yet another stimulus check. Are your loan balances down?
When you’re interested in a product or looking for a service, what’s typically the first place you go? First, you might go to their website. Second? I’m willing to bet that you check out their Facebook or Instagram pages.
Here we are, its 2021. Now what? Loan balances are down, inventory is low, and stimulus checks, and tax refunds are right around the corner.
So by now I think we can all agree that marketing and change have to occur on some level to be able to ebb and flow with the changing times.
I am sure we are all very busy, and we try very hard to continue to improve ourselves and our businesses.
As the global leader, most widely used, recognized, and most reliable software firm supplying point-of-sale software to the collateral loan industry, Data Age/PawnMaster would like to welcome Game X Change to PawnMaster Nation. Game X Change will strategically be...
Marketing. I could write that word in hieroglyphics and we would probably be as close to understanding it as we are in English.
Over the years, the word “leadership” has frequently been used as more of a buzzword. Don't get me wrong, there are a wealth of real leaders out there, but this word always gets tested in times of crisis, and crisis tends to thin out the herd regarding this vital...
I’ve been asked many times, “Why do you carry all this stuff in your store”? I know they’re referring to what many would call “junk”—collectibles, clothing, kids’ toys, etc. I always answer the same way, “Because it makes me money and brings in a larger...
Was helped by John today he’s amazing! Excellent customer service! I told him my issue he knew exactly how to fix it and he made sure that I didn’t have any other issues definitely knew what he was doing great work John thanks!
Robin Murray ALWAYS gives OUTSTANDING customer service!!! She greets me as if she has been my best friend forever and makes me feel so comfortable when I am not even sure what I’m trying to ask. =) Extremely pleasant!! Wish we could clone her and have several of her in my business as well!! I love doing business with Robin!
Looking for industry news, information, and events? Check out the links below for some of the most prominent resource providers in the Pawn world.
California Pawnbrokers Association
Dixie Educational Conference & Trade Show
Georgia Pawnbrokers Association
Are you interested in PawnMaster software for your shop?
PawnMaster Nation is open to all pawnbrokers, whether PawnMaster customers or not. If you’re curious about what makes PawnMaster the most trusted pawn shop software in the industry, we would be happy to show you! If you have some questions or just want to talk, please call us at 888.949.7296, but if you really want to see the software that more than 3,000 pawnbrokers like you use every day to optimize their revenue, click the link below and request a free demo.